Support
Need a hand?
We keep Zombie Social simple on purpose, so most questions have short answers. Try the FAQ first — if you're still stuck, email us and a real human will reply.
Step 1
Browse the FAQ
Search or filter by category — most billing, account, and permissions questions are answered there.
Open FAQ →
Step 2
Email us
Tell us what happened, what device you're on, and what you expected to happen. We aim to reply within 2 working days.
markthompsonmba@yahoo.co.uk →
Things we handle fastest
- Billing, refunds, and subscription changes
- Deleting your account and exporting your data (GDPR / UK-GDPR)
- Bugs, crashes, or screen-time permission issues on iOS or Android
- Questions about the coaching flow or the 60-second intervention
Privacy + data requests
For anything about what we hold on you, see the Privacy Policy. Email the same address above to exercise any right — we respond within 30 days.